Place: Tenerife (Puerto de la Cruz)

Start: 21 Feb, 2027

Duration: 5 months

Description:

A welcoming seaside hotel in Puerto de la Cruz is looking for a Guest Welcome and Front Desk Intern to support its reception team. You will help create a smooth arrival experience for guests and learn how the front desk coordinates with other hotel departments.

Responsibilities

• Welcome arriving guests and assist with check-in and check-out procedures.
• Share practical information about hotel services and local transport, attractions and activities.
• Help update guest records and pass relevant requests to the appropriate team members.
• Coordinate with housekeeping to communicate room-status updates and guest needs.
• Support the reception team with reservation enquiries, telephone calls and daily handover notes.
• Keep the front desk and guest information materials orderly and up to date.

Requirements

• Studies in business, communication, languages or a related field.
• A friendly, reliable and organised approach, with an interest in hospitality.
• Good spoken English and Spanish; basic Portuguese is useful when assisting international guests.
• Comfort using email and standard office software. Previous reception experience is not required.

What we offer

Full-time practical training with guidance from the reception team, financial compensation, accommodation and lunch vouchers.

Languages: English: Independent User B2, Spanish: Independent User B1, Portuguese: Basic User A1