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Digital Guest Welcome Desk Intern – León

Internship details

Place: Leon

Start: 15 Feb, 2027

Duration: 6 months

Description: Join the front desk team of an independent city hotel in León, welcoming visitors exploring the city’s historic centre and cultural sites. You will help guests from arrival through departure while learning to use the hotel’s digital reservation and guest-service tools. Your tasks will include preparing digital check-in records, assisting with arrivals and departures, updating bookings and guest requests in the property management system, and monitoring the reception inbox. You will also answer questions in person and online, share practical information about local transport and heritage attractions, and pass requests to the relevant colleagues. With guidance from the team, you will help keep guest information accurate and handle personal data carefully. We are looking for a welcoming, organised intern who communicates confidently in Spanish and English, is comfortable using computers, and enjoys helping international guests. Previous reception experience is not required; training on the hotel’s systems will be provided.

Languages: English: Independent User B2, Spanish: Independent User B1, Italian: Basic User A1, Portuguese: Basic User A1

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